Firstsource Solutions Ltd
Firstsource Solutions Ltd
Commercial ServicesKey Fundamentals
SmallcapBPO / KPOCommercial ServicesInsights
BetaAI-extracted from concalls & annual reports · figures as reported, with sources
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57 extracted metrics + investor summaries across FY14–FY26.
Tapetide Score
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Technical Indicators
Key Insights
Strengths
1- Company has been maintaining a healthy dividend payout of 50.4%
Growth Rate
AI Analysis — Bull vs Bear
Firstsource Solutions is a mid-cap BPM company (market cap ₹19,066 Cr) that achieved the US$1 billion annualized revenue run-rate milestone in FY25, with FY26 revenue growing ~20% YoY to ₹95,564 million. The stock trades at a PE of 28.9x — above its 10-year historical average of ~17x — while the stock price has declined ~25% over the past year despite strong operational momentum.
- FY26 revenue grew 19.75% YoY to ₹95,564 million, marking back-to-back years of strong double-digit growth (FY25 grew 25.95%)
- Compounded sales CAGR of 17% over 3 years and 13% over 5 years demonstrates sustained top-line momentum well above the BPM industry average
- EBIT margin expanded consistently through FY26, reaching 12.2% in Q4 FY26 — the sixth consecutive quarter of margin improvement — with FY27 guidance of 12.25%-12.75%
- Compounded profit growth of 28% TTM and 14% over 3 years shows earnings scaling faster than revenue, indicating positive operating leverage
- Healthy dividend payout ratio of 50.4% with a dividend yield of 2%, providing income visibility while the company continues to reinvest for growth
- ROE has been steady at 16% over 3, 5, and 10 years, improving to 18% in the latest year, indicating consistent capital efficiency
- FY27 constant currency revenue growth guidance of 10%-13% signals continued double-digit expansion and management confidence in the pipeline
- 10-year stock CAGR of 20% reflects long-term value creation despite recent corrections
- Stock has declined ~25% over the past 1 year (1-year stock CAGR of -25%) despite strong fundamentals, suggesting valuation de-rating or market sentiment headwinds
- Current PE of 28.9x is significantly above the 10-year historical average PE of ~17x, implying the stock may still be pricing in optimistic growth expectations
- Price-to-book of 4.42x is elevated for a services business, leaving limited margin of safety if growth decelerates
- The stock has traded in a wide 52-week range of ₹200.60 to ₹381.50, reflecting high volatility and a ~47% drawdown from peak to trough
- FY27 revenue growth guidance of 10%-13% represents a deceleration from FY26's ~20% and FY25's ~26% actual growth, signaling potential slowing momentum
- Debt-to-equity ratio at approximately 54% (per financial data sources) indicates meaningful leverage for a services company that relies on people costs
- EBIT margins of 11-12% remain below top-tier IT services peers, limiting profitability upside even as revenue scales
- FY26 PAT grew only 13.45% YoY despite 19.75% revenue growth, suggesting margin expansion is partly offset by below-the-line items or higher interest costs
This is AI-generated analysis, not financial advice. Do your own due diligence.
AI News Digest
- Revenue up 22.9% YoY in Q1 Aug 6
Consolidated revenue reached ₹27,517.51 million for Q1FY27, a 22.9% YoY increase. Reported PAT was ₹1,659.17 million after exceptional charges.
- AI partnership with Cresta Aug 11
Strategic partnership with Cresta to deliver integrated AI technology solution for enterprise CX transformation, combining Cresta's platform with Firstsource's operational expertise.
- Dividend & director approved at AGM Aug 6
Shareholders approved FY26 financials, confirmed interim dividend, and reappointed Mr. Pradip Kumar Khaitan as Non-Executive Director at the 25th AGM held Aug 6, 2026.
- 550,000 ESOPs granted to employees Aug 5
Nomination and Remuneration Committee approved grant of 550,000 stock options to eligible employees under ESOP 2019 plan on August 5, 2026.
- Investor roadshow and earnings call Jul 21
Company hosted analyst/institutional investor meetings on Aug 7 and a Q1FY27 earnings conference call on Aug 6, 2026 to discuss June quarter results.
TL;DR: Firstsource is executing well with strong 22.9% YoY revenue growth in Q1FY27 and proactively investing in AI capabilities through its Cresta partnership. No material headwinds are visible in recent news flow. The trend is improving, with robust topline momentum and strategic positioning in AI-driven customer experience services.
Quarterly Results
| Jun 2023 | Sep 2023 | Dec 2023 | Mar 2024 | Jun 2024 | Sep 2024 | Dec 2024 | Mar 2025 | Jun 2025 | Sep 2025 | Dec 2025 | Mar 2026 | Jun 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales | 1,529 | 1,540 | 1,597 | 1,670 | 1,791 | 1,925 | 2,102 | 2,161 | 2,218 | 2,312 | 2,443 | 2,583 | 2,725 |
| Expenses | 1,289 | 1,311 | 1,359 | 1,420 | 1,521 | 1,638 | 1,785 | 1,829 | 1,871 | 1,936 | 2,040 | 2,153 | 2,274 |
| Operating Profit | 240 | 229 | 237 | 250 | 270 | 287 | 318 | 333 | 347 | 376 | 403 | 430 | 451 |
| OPM % | 16% | 15% | 15% | 15% | 15% | 15% | 15% | 15% | 16% | 16% | 16% | 17% | 17% |
| Other Income | 2 | 17 | 15 | 3 | 2 | -3 | 7 | 2 | 7 | 1 | -97 | -2 | -66 |
| Interest | 25 | 26 | 25 | 27 | 32 | 34 | 39 | 43 | 43 | 43 | 43 | 52 | 52 |
| Depreciation | 61 | 65 | 66 | 67 | 73 | 79 | 84 | 91 | 97 | 110 | 111 | 116 | 115 |
| PBT | 155 | 154 | 161 | 159 | 167 | 171 | 201 | 202 | 213 | 224 | 152 | 261 | 219 |
| Tax % | 19% | 18% | 20% | 16% | 19% | 19% | 20% | 20% | 21% | 20% | 21% | 21% | 24% |
| Net Profit | 126 | 127 | 129 | 134 | 135 | 138 | 160 | 161 | 169 | 180 | 120 | 205 | 166 |
| EPS in Rs | 1.79 | 1.8 | 1.83 | 1.9 | 1.92 | 1.96 | 2.27 | 2.27 | 2.39 | 2.54 | 1.7 | 2.9 | 2.35 |
Profit & Loss
| Mar 2015 | Mar 2016 | Mar 2017 | Mar 2018 | Mar 2019 | Mar 2020 | Mar 2021 | Mar 2022 | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 | TTM | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Sales | 3,035 | 3,217 | 3,556 | 3,535 | 3,826 | 4,099 | 5,078 | 5,921 | 6,022 | 6,336 | 7,980 | 9,556 | 10,064 |
| Expenses | 2,645 | 2,819 | 3,109 | 3,064 | 3,274 | 3,445 | 4,239 | 4,939 | 5,165 | 5,329 | 6,737 | 7,952 | 8,403 |
| Operating Profit | 390 | 398 | 447 | 471 | 552 | 654 | 839 | 982 | 858 | 1,008 | 1,244 | 1,605 | 1,660 |
| OPM % | 13% | 12% | 13% | 13% | 14% | 16% | 17% | 17% | 14% | 16% | 16% | 17% | 16% |
| Other Income | 7 | 9 | 3 | 5 | 4 | 9 | -114 | 1 | 131 | 37 | 8 | -91 | -163 |
| Interest | 80 | 61 | 54 | 53 | 46 | 83 | 87 | 86 | 110 | 155 | 184 | 230 | 190 |
| Depreciation | 72 | 61 | 59 | 66 | 74 | 185 | 206 | 249 | 263 | 260 | 327 | 434 | 451 |
| PBT | 244 | 286 | 337 | 358 | 436 | 394 | 432 | 647 | 615 | 630 | 741 | 850 | 856 |
| Tax % | 4% | 9% | 17% | 9% | 13% | 14% | 16% | 17% | 16% | 18% | 20% | 21% | — |
| Net Profit | 234 | 261 | 279 | 327 | 378 | 340 | 362 | 537 | 514 | 515 | 594 | 674 | 671 |
| EPS in Rs | 3.52 | 3.87 | 4.11 | 4.76 | 5.47 | 4.9 | 5.2 | 7.69 | 7.33 | 7.31 | 8.41 | 9.54 | 9.49 |
| Div. Payout % | 0% | 0% | 0% | 32% | 37% | 51% | 58% | 45% | 47% | 47% | 47% | 57% | — |
Balance Sheet
| Mar 2015 | Mar 2016 | Mar 2017 | Mar 2018 | Mar 2019 | Mar 2020 | Mar 2021 | Mar 2022 | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Equity Capital | 666 | 673 | 681 | 687 | 691 | 694 | 696 | 697 | 697 | 697 | 697 | 697 |
| Reserves | 1,422 | 1,104 | 1,347 | 1,665 | 2,030 | 2,072 | 2,103 | 2,336 | 2,670 | 3,003 | 3,401 | 3,688 |
| Borrowings | 1,031 | 891 | 965 | 667 | 557 | 1,356 | 1,194 | 1,784 | 1,393 | 1,526 | 2,569 | 2,922 |
| Other Liabilities | 306 | 286 | 316 | 352 | 352 | 393 | 789 | 796 | 785 | 702 | 1,091 | 1,825 |
| Total Liabilities | 3,427 | 2,954 | 3,309 | 3,371 | 3,630 | 4,514 | 4,783 | 5,613 | 5,545 | 5,929 | 7,758 | 9,131 |
| Fixed Assets | 2,444 | 2,022 | 2,068 | 2,080 | 2,223 | 2,871 | 2,998 | 3,744 | 3,716 | 3,853 | 4,994 | 5,567 |
| CWIP | 8 | 2 | 4 | 2 | 2 | 0 | 0 | 3 | 3 | 17 | 49 | 30 |
| Investments | 73 | 85 | 163 | 34 | 134 | 12 | 94 | 130 | 71 | 42 | 73 | 116 |
| Other Assets | 901 | 845 | 1,074 | 1,255 | 1,271 | 1,630 | 1,691 | 1,736 | 1,754 | 2,017 | 2,642 | 3,419 |
| Total Assets | 3,427 | 2,954 | 3,309 | 3,371 | 3,630 | 4,514 | 4,783 | 5,613 | 5,545 | 5,929 | 7,758 | 9,131 |
Cash Flow
| Mar 2015 | Mar 2016 | Mar 2017 | Mar 2018 | Mar 2019 | Mar 2020 | Mar 2021 | Mar 2022 | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Operating | 246 | 297 | 200 | 315 | 400 | 410 | 976 | 704 | 795 | 644 | 701 | 1,214 |
| Investing | -104 | -101 | -233 | 96 | -203 | 10 | -344 | -594 | 17 | -57 | -744 | -443 |
| Financing | -246 | -207 | 4 | -327 | -273 | -277 | -689 | -158 | -743 | -563 | 23 | -667 |
| Net Cash Flow | -105 | -11 | -30 | 84 | -76 | 143 | -58 | -49 | 69 | 23 | -21 | 104 |
| Free Cash Flow | 201 | 212 | 123 | 258 | 292 | 297 | 806 | 631 | 744 | 559 | 477 | 1,082 |
| CFO/OP | 76 | 89 | 57 | 83 | 84 | 71 | 125 | 81 | 100 | 71 | 66 | 87 |
Ratios
| Mar 2015 | Mar 2016 | Mar 2017 | Mar 2018 | Mar 2019 | Mar 2020 | Mar 2021 | Mar 2022 | Mar 2023 | Mar 2024 | Mar 2025 | Mar 2026 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Debtor Days | 35 | 34 | 31 | 39 | 37 | 50 | 61 | 59 | 63 | 67 | 77 | 79 |
| Cash Conversion Cycle | 35 | 34 | 31 | 39 | 37 | 50 | 61 | 59 | 63 | 67 | 77 | 79 |
| Working Capital Days | -33 | -27 | -33 | -35 | -20 | -37 | -28 | -20 | -22 | -19 | -20 | -40 |
| ROCE % | 10% | 12% | 14% | 13% | 15% | 13% | 16% | 17% | 15% | 16% | 15% | 17% |
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Company Information
Firstsource Solutions Limited is a leading player in the Business Process Management (BPM) industry. Part of the RP-Sanjiv Goenka Group, Firstsource provides bespoke services and solutions to its customers across Banking and Financial Services, Healthcare, Communications, Media and Technology, and other diverse industries. The company has the philosophy of 'Digital First, Digital Now' [1]