Refund & Cancellation Policy

Last updated: August 6, 2026

1. Overview

This Refund & Cancellation Policy applies to all paid services offered by Tapetide. By purchasing any paid plan or credits on Tapetide, you agree to this policy.

In short: we give you a 7-day free trial so you can fully test and experience the product before paying anything. Because of that trial, we do not offer refunds of any kind once a payment has been made.

2. 7-Day Free Trial (In Place of Refunds)

Every new user is eligible for a one-time 7-day free trial on our subscription plans:

  • You are charged ₹0 during the trial period.
  • You get access to the paid features so you can evaluate whether the product fits your needs.
  • You may cancel any time before the trial ends from your billing settings, and you will not be charged at all.
  • If you do not cancel before the trial ends, your plan converts to a paid subscription and the first payment is collected.

The trial is the evaluation window. Please use it to test the product thoroughly, since no refund is available after a payment is collected.

3. No-Refund Policy

All payments made to Tapetide are final and non-refundable. This includes, without limitation:

  • Monthly and yearly subscription charges, including the first charge after a free trial converts
  • Renewal charges for any billing cycle
  • One-time plan purchases, credits, and top-ups
  • Purchases made using a coupon, promotional offer, or discounted price
  • Unused credits, unused usage allowance, or the unused remainder of a billing period
  • Charges on an account suspended or terminated for violating our Terms of Use

We do not issue full refunds, partial refunds, pro-rated refunds, or credit-back for unused time or usage, whether or not the service was used. The only exception is a verified billing error on our side, described in section 5 below.

4. Cancellation

You remain in control of future billing at all times:

  • You may cancel your subscription at any time from your billing settings.
  • Cancelling during the free trial means you are never charged.
  • Cancelling a paid subscription stops all future charges. You keep access until the end of the current paid period, or you may choose to end access immediately.
  • Cancellation does not trigger a refund for the current or any previous billing period.

5. Billing Errors

This policy does not cover genuine billing errors, which are the one exception to section 3. If you were charged more than once for the same period, charged after a valid cancellation, or charged an amount that does not match your selected plan, email us at [email protected] with your registered email and the transaction ID. Please report it within 7 days of the charge so we can resolve it quickly; we will still review a genuine error reported later, and we correct any error verified on our side regardless of when it is raised.

6. Chargebacks

If you initiate a chargeback or payment dispute with your bank without first contacting us, we reserve the right to suspend your account immediately. Please reach out to us first — we are committed to resolving genuine issues promptly.

7. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of paid services after changes constitutes acceptance of the updated policy.

8. Contact

For billing-related queries, reach out to: